Frequently asked Questions

Demo

  • Can I test, if the plugin is right for me?
    Yes, absolutely! All our plugins can be tested 14 days with no limitations. Simply install the plugin and click the demo button.

  • I tested the plugin a while back, I want to test it again.
    No problem at all, send us an email and attach the offline activation request file. This allows us to identify your machine and reset the demo so you can test again.

Licenses

  • I work in my studio and on a laptop. Do I need multiple licenses?
    No need, you can activate each license on three machines at the same time. And if you don’t need a machine any longer, you can free your activation.

  • Does my license expire?
    No, all our licenses are permanent.

Purchase and pricing

  • How can I get it?
    The download is publicly available on our website. It is the same download for the demo and the product. You simply need to enter the serial number to activate the machine.
    The license is sold on our website. Just put it in your shopping cart and follow the instructions.

  • I can’t wait til Black Friday!
    We got good and bad news for you… First the bad news: we don’t do Black Friday sales. The good news: you can buy our plugins, when you want them. No need to wait. We value you as customer though, so you will find loyalty discounts when you are logged into your account on our website.

  • I got an invoice from moonbase, who is that?
    To navigate the different currencies and tax authorities, we chose moonbase as our merchant of record. Moonbase sells on our behalf, so you will receive the invoice from them. But we are always here to help with anything, from activation to how to use our products.

Refunds

  • I don’t like the plugin. Can I get a refund?
    Please use the demo before you purchase the product. If something is not working as expected, please get in touch with us on the forum or via support@foleysfinest.com. If we cannot get to a satisfactory solution, we will figure something out.